Season Tickets - Are they having a laugh
Posted by: Madtyke (IP Logged)
Date: 05 July, 2017 21:18

Just trying to renew my kids STs which should be free. I log on to my daughter's account and it will only give me an adult ST with no way of changing the type of ST. bearing in.mind this is her 3rd ST. The organisation of this club amazes me, no wonder they're losing supporters. I won't dial a premium number to chase it up so that's 3 supporters that won't be going next season.



[www.arborfieldoldboys.co.uk]

Re: Season Tickets - Are they having a laugh
Posted by: JDH (IP Logged)
Date: 05 July, 2017 22:14

0113 203 3291
Not sure if the above works but it's off the "say no" premium numbers website.
Can you not email them and I am sure they will sort it straight away for you.
We cannot afford to lose 3 fans.......

Re: Season Tickets - Are they having a laugh
Posted by: sms (IP Logged)
Date: 06 July, 2017 14:55

Loosing two here.

Re: Season Tickets - Are they having a laugh
Posted by: JDH (IP Logged)
Date: 06 July, 2017 15:31

Loyal supporters are hard to find.

Re: Season Tickets - Are they having a laugh
Posted by: Madtyke (IP Logged)
Date: 06 July, 2017 16:20

Rang the 0113 203 3291 number and was dealt with very efficiently and less than 5 minutes later my kid's STs had been processed. Why they can't sort out the website is beyond me..



[www.arborfieldoldboys.co.uk]

Re: Season Tickets - Are they having a laugh
Posted by: apb (IP Logged)
Date: 06 July, 2017 19:46

Quote:
Madtyke
. Why they can't sort out the website is beyond me..

One word: Outsourcing

As soon as a different company is put in charge of a part of your customer experience, it all turns to @#$%&



Waiting for the good times ...

..and waiting ....


... and waiting ...

Re: Season Tickets - Are they having a laugh
Posted by: Wildwillie (IP Logged)
Date: 08 July, 2017 08:52

My match day experience would be poorer without Madtyke's insightful comments.
(Sm134)



[allottie.blogspot.co.uk]

[www.northernpubs.co.uk]

Re: Season Tickets - Are they having a laugh
Posted by: Madtyke (IP Logged)
Date: 08 July, 2017 15:08

Sorry to disappoint you WW but as I purchased my kid's STs from the Rhinos??? I will be attending a few games with and without my kids. So the insightful comments will still be available. Lol



[www.arborfieldoldboys.co.uk]

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